Markatty Privacy Policy

Introduction

People who register on our website and email us their email addresses and other contact information are collected by Markatty. Except in some situations, where your usage of the Service is deemed to provide us a valid consent to reveal the following information, we do not sell or share the information we collect with third parties.

for the purpose of looking into, preventing, or taking action about illegal activities, suspected fraud, circumstances that would put anyone’s physical safety in danger, violations of Markatty’s terms of service, or as otherwise required by law.

For marketing and promotional purposes, we provide third parties with information about our Members, such as advertisers or partners. Markatty does not, however, rent, sell, or share personal information about you with other businesses unless clearly mentioned otherwise.

Markatty uses your information over time to operate and improve the look and feel of our websites, as well as their functionality, services, and usability. We might occasionally let you know about significant website functionality updates, new Services, and exclusive offers using the information we gather. When obtaining your personal financial data, we always do it over a secure connection. However, there is no way to guarantee that any data sent via the Internet will be 100% safe.

Your Markatty account is password-protected, and you are free to add additional users and user groups to whom you shall assign Usernames and Passwords in order to restrict access to it and the member data pertinent to your account to you and those you select. In the end, it is your responsibility to keep your passwords and any other account information private.

You accept the terms of this Privacy Policy and, if applicable, the Markatty Terms of Service by using any of Markatty’s services or doing business with a merchant who uses Markatty’s services.

We might occasionally update this privacy statement to reflect, for instance, modifications to our privacy practices or for other operational, legal, or regulatory reasons. If we make significant changes to this Privacy Policy, we will notify you by posting the updated policy on this website and, if necessary, through other channels. You accept the updated policy by using this website or the support service after the changes have been posted.

Merchants’ information

Privacy is important! Customers need to be aware of how you (and Markatty) gather and handle their personal data if you’re a merchant. As a result, if you use the Services, you consent to posting a current, accurate privacy policy that conforms to your industry’s legal requirements on your storefront. Additionally, you acknowledge that Markatty and other third parties may use and access the personal information of your customers with your permission.

What data do we gather from merchants, and why?

Your name, company name, address, email address, phone number(s), and payment information are all collected by us (for example, your credit card information).

In order to offer you with our services, we use this information to identify you, get in touch with you, send you marketing and promotional materials, and bill you. Additionally, we make use of this data to confirm that we adhere to all legal requirements.

We gather information regarding the Markatty websites you visit. The device and browser you use, your network connection, your IP address, and information about how you navigate the Markatty interface are all pieces of information we get about how and when you access your account and use the Markatty platform.

We use this information to grant you access to and enhance our Services; for instance, we may use it to make our platform interface simpler to use and we might use it to send you marketing or advertising messages.

We obtain your business address, business type, business ID number, date of birth (if you are an individual business owner), bank account information, and information about government-issued identification if you subscribe to Markatty.

We utilize this data to offer you Markatty payment services, such as fraud and risk monitoring, as well as to abide by all relevant legal and regulatory requirements.

When consumers shop or check out, they may give us personal information about themselves, which we may collect.

We use this information to deliver our services to you, enabling you to manage orders and enhance customer service.

We may ask for proof of identification from a government-issued source if we need to confirm your identity (for instance, if we have concerns about identity theft or if you phone customer service and we need to validate your account).

We conduct some amount of automated decision-making using some of the personal information you give us. For instance, we use specific personal information to screen accounts for risk or fraud issues.

Additionally, we may use personal data in other situations with your express consent.

How and when do we gather this data?

When you use our services, register for our services, or otherwise give us information about yourself, we may gather personal information about you.

In order to help us filter out businesses linked to fraud, we also collaborate with outside parties who give us information about existing or potential merchants.

When and why do we disclose this data to outside parties?

Markatty may share your personal information with these third parties and service providers in order to assist our efforts to aid you with our services.

Additionally, we might disclose your information in the following cases:

To stop, look into, or take action in cases involving possible threats to the physical safety of any person, suspected fraud, violations of our Terms of Service or any other agreement relating to the Services, or as otherwise required by law.

To aid in the execution of our marketing and/or advertising activities.

To follow the law or to comply with valid court orders, subpoenas, warrants, or other requests from governmental authorities (including to meet national security or law enforcement requirements).

A business that buys our company through a merger, acquisition, bankruptcy, dissolution, reorganization, or another similar transaction or event may also receive personal information from us. We’ll put a notification on our main page if this occurs.

Customers’ information

What information do we gather about the customers of our merchants, and why?

Name, email, shipping and billing addresses, payment information, company name, phone number, IP address, information about orders you place, details about the Markatty-supported merchant stores you visit, information about the device and browser you use are the data we gather from customers of our merchants.

We use this data to offer our merchants services including order processing, risk assessment, fraud detection, authentication, and payment processing. Additionally, we use this data to enhance our offerings.

By presenting you with products and services that are more likely to be of interest to you, we may further personalize and enhance your experience when you visit a merchant store.

We execute some kind of automated decision-making using some of the personal information you give us. For instance, we use specific personal information (such as IP addresses or payment information) to automatically prohibit specific potentially fraudulent transactions for a short period of time.

How and when do we gather this data?

We get this data whenever you access or use a store that makes use of our services, such as when you go to a retailer’s website, make a purchase, or register for an account.

When and why do we disclose this data to outside parties?

In order to assist these efforts, Markatty may share personal information with the many third parties and service providers with whom it collaborates to aid our merchants with the services.

Additionally, we might disclose your information in the following cases:

Violations of our Terms of Service or any other agreement linked to the Merchant Agreement, illegal activities, suspected fraud, situations posing possible threats to the physical safety of any person, or as otherwise required by law.

If the business whose store you go to or access requests that we send this information, we will do so (for example, if they enable a third party app that accesses customer personal information).

 

To comply with legal obligations, or to do as a lawful court order, subpoena, warrant, or other public authority requires requests (including to meet national security or law enforcement requirements).

In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding, a company that acquires our business or the business of a merchant whose shop you visit or access may also receive access to personal information.

Partners’ information

In order to cooperate with Markatty to promote the platform by sending customers to Markatty or helping to provide any other services for the platform, individuals or organizations should accept the terms of the Markatty Partner Program.

What data are we gathering from partners and why?

Your name, company name, website, Twitter or other social media handles, phone number(s), address, business category, email address, and payment account are all things we gather.

We use this data to communicate with you, verify your identification, get in touch with you, pay you, and screen for risk, fraud, and other similar problems.

We gather information regarding the Markatty websites you visit. The device and browser you use, your network connection, your IP address, and information about how you navigate the Markatty interface are all pieces of information we get about how and when you access your account and use the Markatty platform.

We use this information to improve our services, make them more accessible to you, and simplify the navigation on our platform. Your customers may give us personal information about them directly or you may obtain it from them.

We utilize this data to collaborate with you and offer our services to your clients.

Additionally, we may use personal data in other situations with your express consent.

How and when do we gather this data?

Whether you register for a partner account, when you register one of your customers for our services, or when your clients register on their own, we collect this information. Any extra data that you freely supply to us is also collected by us.

When and why do we disclose this data to outside parties?

Markatty may share your personal information with these third parties and service providers in order to assist our efforts to help you with our services.

Additionally, we might disclose your information in the following cases:

Violations of our Terms of Service or any other agreements relating to the services, illegal activities, suspected fraud, situations posing a threat to the physical safety of any person, or as otherwise required by law.

To aid in the execution of our marketing and/or advertising activities.

To comply with legal obligations, or to do as a lawful court order, subpoena, warrant, or other public authority requires requests (including to meet national security or law enforcement requirements).

A business that buys our company through a merger, acquisition, bankruptcy, dissolution, reorganization, or another similar transaction or event may also receive personal information from us. We’ll put a notification on our main page if this occurs.

Information from users of the Markatty support system and website visitors

What data do we gather, and why?

We gather information about the browser and device you use, your network connection, your IP address, and details about the cookies that have been set on your device as you access or explore Markatty websites. Additionally, we gather any personal data you submit via any messaging function offered on one of our websites (“Messaging Feature”).

When you use one of our websites to submit additional requests to Markatty, we can also obtain personal information from you.

We get your phone number, call audio, and any other personal information you give us during our contact from users of the telephone assistance system. We might ask you for more paperwork to prove your identification during our call in accordance with our Terms of Merchant Agreement.

We gather your name, email address, details about the computer and browser you use, your network connection, your IP address, the chat transcript, and any other personal information you want to give us when chatting with us. We may ask for more proof of your identification during our discussion in accordance with our Merchant Agreement.

We gather names, email addresses, website addresses, and any other personally identifiable data forum users want to share.

 

We use this data to validate your account, deliver and improve our services (including, if necessary, supporting or servicing your account) and respond to any inquiries you might have.

How and when do we gather this data?

When you visit the Markatty websites, utilize any services we may offer there, or contact us by phone, email, chat, web form, instant messaging, or by posting anything on or through our websites, we may collect this information (including forums, blogs and via any Messaging Feature). Any extra data that you voluntarily supply to us is also collected by us.

What period of time do we keep your personal information?

Generally, we retain your personal information for the duration of our business relationship. This means for merchants that we will preserve your information for as long as you continue to operate a store on your platform. This implies that for partners, we will retain your information until you let us know that you want to end your partnership with us. We only act as a data processor for our merchants with respect to their customers, and it is up to the merchant to decide how long to keep customer information in our systems.

Except when we receive a legitimate erasure request or, if you are a merchant, you terminate your account and your personal information is deleted in accordance with our standard purge process, we usually continue to store archived copies of your personal information after you end your relationship with us for legal compliance and legitimate business needs.

In order to enhance our services, we will continue to store anonymous or anonymized data without identifiers, such as information about website views.

What we don't do with your private data

Other than the specific Markatty merchants you are interacting with or the third-party apps or service providers being used by the merchants you are interacting with, we do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.

If you are a merchant using Markatty’s services, we do not independently contact or market to your customers using the personal information we learn about you or your clients. However, if we receive your customers’ information from another source, Markatty may get in touch with them or market to them.

How do we protect the privacy of your personal information?

To protect sensitive information, including financial information, intellectual property, personnel data, and any other personal information entrusted to us, we comply to industry standards for information security management. Our information security policies are based on risk management and apply to individuals, organizations, and IT systems.

We conduct routine audits to make sure that how we handle your credit card information complies with standards set by the sector.

There is no completely secure way of electronic storage or transmission via the Internet. As a result, we are unable to completely guarantee the security of your personal data.

Access to and control over your personal information

Markatty employs a variety of machine learning algorithms and automated decision-making techniques while providing our services. The majority of these algorithms still involve some human interaction and are not entirely automated.

Markatty recognizes that you have rights regarding your personal information and makes commercially reasonable efforts to provide you with access to, including the ability to access, correct, modify, delete, port, or limit the use of, that information. If you are a partner or a merchant, you may make changes to a variety of personal details, including payment and contact information, right from your account settings. If your account settings do not allow you to modify your personal information, Alternatively, please get in touch with us to request the necessary modifications if you have any concerns about the data we may collect while you browse Markatty’s websites or use our support services. If you are a customer of a merchant and would like to exercise these rights, kindly get in touch with the merchants you dealt with directly. As their processor, we can only send your request to them so that they can answer. It’s crucial to keep in mind that the services can stop working effectively if you remove or restrict the use of your personal information.

Please email Markatty at support@markatty.com if you have any concerns about your personal information, this policy, or if you would like to file a complaint about how Markatty manages your personal data.